We prioritize customer satisfaction. To be eligible for a return, products must be unused, in original packaging, and the return initiated within 30 days of purchase. Contact our customer service at osbornecutbirthdental@gmail.com to start the return process. Damaged or defective items will be replaced or refunded with return shipping costs covered. Osborne & Cutbirth reserves the right to modify this policy. For inquiries, please reach out to us!